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At Glamour Indian Wear, customer satisfaction is our top priority. We understand that there may be instances when you need to return a product due to various reasons. To ensure a smooth and hassle-free return process, please read our Return & Refund Policy below.
To be eligible for a return, your item must meet the following conditions:
The item must be unused and in the same condition that you received it.
The item must be in its original packaging with all tags and labels intact.
The return must be initiated within 14 days of receiving the item.
Please note that custom-made or personalized items, as well as items purchased during sales or promotions, may not be eligible for returns. If you are unsure about the eligibility of your item, please contact our customer support team for assistance.
To initiate a return, please follow these steps:
Contact our customer support team at [email protected] within 14 days of receiving the item. Provide your order number, a brief description of the issue, and any relevant photos as evidence.
Our customer support team will review your request and provide you with a Return Authorization (RA) number and instructions on how to return the item.
Pack the item securely in its original packaging and include the RA number and a copy of your invoice or proof of purchase.
Ship the item back to us using a trackable shipping method. Please note that return shipping costs are the responsibility of the customer, and Glamour Indian Wear is not liable for any lost or damaged return packages.
Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund request. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-14 business days.
Please note that shipping costs are non-refundable. If you receive a refund, the cost of the original shipping will be deducted from your refund amount.
We only replace items if they are defective or damaged upon arrival. If you need to exchange an item for the same product, please contact our customer support team at [email protected] and provide your order number, a brief description of the issue, and any relevant photos as evidence.
In some cases, only partial refunds may be granted (if applicable):
Any item not in its original condition, damaged, or missing parts for reasons not due to our error
Any item that is returned more than 14 days after delivery.
If you have any questions or concerns regarding our Refund Policy, please do not hesitate to contact our customer support team at [email protected] We are here to assist you and ensure a seamless return process.