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At Glamour Indian Wear, we want our customers to have the best experience while shopping for their favorite ethnic wear. While we strive to keep our customers satisfied, there may be situations beyond our control where you may need to cancel your order or return a product. We have outlined our Cancellation and Refunds policy below, so you are aware of our guidelines.

Cancellation Policy 

  • If you change your mind about a Non-Ready to Ship product, you may cancel the order within 24 hours of placing it. However, Ready-to-Ship orders cannot be canceled as they are dispatched within 24 hours of receiving the order.
  • If you decide to cancel your order post 24 hours of confirmation, it will be dealt with on a case-to-case basis by our Customer Care team, depending on the degree of process completion. We will provide a refund for such orders in the form of a Store Credit, which is redeemable on our website within the stipulated period from the time of issuance. It takes a maximum of 2 business days to cancel your order and send you a notification via email.
  • At Glamour Indian Wear, we do our best to assure that your products are shipped to you within the promised time. However, in unforeseen circumstances like product unavailability where there may be a delay in processing, we will communicate with you and request you to accept a Store Credit of equivalent value, which you may use to purchase alternative ethnic wear or opt for a refund.
  • If you are unable to find an alternative item, we will initiate a complete refund (inclusive of the product cost and shipping charges) at the earliest, without any deductions. We may also offer discount coupon, depending upon the order value and delay in communication.
  • If you missed adding a critical detail while placing the order, we will try to contact you via your registered email address. In case of non-response, we will issue a non-refundable Store Credit against cancellation of the order, which you may use to place future orders with us.
  • Please note that we keep our customers posted at each stage of their order with us, and it is crucial to have your input at the right time.

Return Policy 

  • At Glamour Indian Wear, we take stringent measures to deliver your ethnic wear in the best possible condition. However, in certain cases, if you receive a damaged item(s) which may have occurred during transport, manufacturing defect, or you receive the wrong item, we accept returns within 24 hours of receiving the order (showing the proof of shipment). Glamour Indian Wear will only pay for return shipment if you receive damaged product or wrong product and, in that case, a Opening Package Video must be sent to the WhatsApp number +1-215-314-9990.
  • Please ensure that you report the issue to us via contacting us and dispatch the product at the earliest once we accept the return request. Products purchased from our 'Sale' section will not be returned under the Returns Policy except in case of a manufacturing defect or a wrong item being shipped out to you by mistake. We do not accept any returns if the product is dispatched to us after 2 days of receiving the shipment. Kindly wait for a "Return Accepted" Confirmation before dispatching the product.
  • We will not refund nor issue store credit in case of false information. Again, a refund or store credit will only be available if you have received a damaged or wrong product, or the item is unavailable.
  • A package Opening Video is a MUST to be considered for the return or refund.
  • We hope that our Cancellation and Refunds policy is clear to you. Please feel free to contact us if you have any further queries.